Bear Creek Veterinary Hospital

Please Rate Your Visit

Your Name

Only if you want to...

Your email address, if you have one.

This is just to be sure we can reply to your question/comments if needed. It is not required.

Please choose a rating below for each question, where 1star is poor and 10 is the best possible service you could have received.

Was the staff polite and courteous?

Was your appointment conducted in a timely and efficient manner?

By the end of your appointment, were your questions answered to your satisfaction?

Do you feel the staff listened to your concerns and addressed them?

By the end of your appointment, were your questions answered to your satisfaction?

Do you feel the staff listened to your concerns and addressed them?

Was your pet/animal treated kindly and with respect?

Multiple Choice Questions

Please rate the value of the visit compared to the price: *

What is the most important quality in choosing a veterinarian? *

If you selected "other" above, please tell us your criteria.

Please let know the most important quality that would help you decide on a veterinarian.

Medications

Were medications sent home with your pet/animal? *

Were the medications explained in a sufficient manner that you were confident in how to give them?

Who explained your medications to you?

Information about your appointment

We will ask you a few questions based on the type of appointment you had with Bear Creek. Select the appropriate appointment type below.

What was the nature of your appointment?

Did the doctor discuss your options for diagnostics or treatments?

Yes

No

Were the post-operative instructions explained to your satisfaction?

Yes

No

Were you happy with the overall outcome of the procedure?

Yes

No

Do you feel that costs incurred during your appointment were reasonable?

Yes

No

Did the doctor/staff offer an estimate for the procedures recommended?

Yes

No

Did the doctor/staff discuss the different vaccinations available?

Yes

No

Did the doctor/staff discuss flea, tick, and heartworm prevention options?

Yes

No

Did the doctor/staff discuss your pet’s nutrition?

Yes

No

Was the process explained to you at the beginning of the appointment?

Yes

No

Did you find the process, though unfortunate and emotional, peaceful for your pet?

Yes

No

Were the doctor and staff professional, compassionate and understanding?

Yes

No

Did you choose to have your pet cremated?

Yes

No

Did you elect to have your pet’s ashes returned?

Yes

No

Was an at home pick up scheduled for your pet?

Yes

No

Was the service respectful?

Yes

No

Were they prompt?

Yes

No

Please explain your concern

You mentioned something wasn't clear about your animal's surgical procedure. Please let us know what information we left out, or how we could have made you more comfortable caring for your pet after their surgery.

Types of appointment

What type of visit did you have?

I came to the clinic.

The doctor came to my house/farm.

Were you seen at your appointed time?

Yes

No

Was the office (lobby, exam rooms, etc) clean and odor free?

Yes

No

Were you greeted promptly upon entering the lobby?

Yes

No

Did the doctor arrive on time?

Yes

No

We're very sorry about that! Were you notified that the doctor was running late?

Yes

No

Did you receive a call to let you know the doctor was on her way?

Yes

No

Did the doctor have what they needed to perform your appointment in the field?

Yes

No

Would you choose to have this appointment in the field/at your home again?

Yes

No

What was the primary reason for your house/farm call?

CHECK ALL THAT APPLY

To provide less stress on my animal(s) overall.

My animal(s) is unsociable and doesn't do well in an office setting.

The convenience of not having to travel.

I have too many animals to carry in at once.

Any additional comments?

Please feel free to leave detailed comments in the space below.

Wide Variety of Services

This Is A Custom Widget

Please Rate Your Visit

Multiple Choice Questions

Medications

Information about your appointment